FUNCTIONAL DELIVERABLES
- Manage Staffing Associates ELC – onboarding, offboarding
- Ensure compliance related requirements are adhered to
- Ensure adherence to Time & Attendance & Payroll & Salary Cuttoffs
- Maintain efficient service delivery by ensuring queries service requests & queries are closed within agreed TATs
- Contribute to the continuous improvement process by proposing & implementing solutions
- Ensure SOPs, Process Flows are adhered to
- Coordinate to ensure payments for invoices raised are received on time
- Ensure positive Client engagement
- Ensure All Client related SLAs are tracked, and met & relevant MIS is published
TECHNICAL QUALIFICATION
- Knowledge and understanding of HR processes & compensation
- Knowledge and understanding of Time & Attendance Process
- Knowledge of payroll process
- Knowledge of Compliances
- Knowledge MS Excel
BEHAVIOURAL REQUIREMENTS
- Experience with demonstrated ability to liaise with stakeholders, and work as a team player.
- Good Communication Skills
- Ability to perform under pressure in a fast-paced environment.
- High Customer Centricity
- Quality \ Excellence orientation